Long Service – Andros Baumann

Long service is what keeps organisational culture alive!

“The best way to find yourself is to lose yourself in the service of others” these are the words that Andros Baumann, the Assistant Slots Manager at Suncoast Casino lives by each and every day.

Baumann along with two other colleagues were recognised for their 20-years of service with the Tsogo Sun Group at the SUNCOAST staff awards event held recently. Baumann’s association with the gaming industry began in the late Eighties when he worked part-time at Port Edward’s casino whilst studying.

Baumann joined Tsogo Sun in September 1997 at Emnotweni Casino in Nelspruit, which was one of the first legal casinos to open in South Africa. “It’s unbelievable how quickly time has slipped by, to think that this awesome journey started 20 years ago is unbelievable” says Baumann.

“I remember offloading those first slot machines into the casino like it was yesterday,” he says. “It’s been fascinating to witness how the ‘one-armed bandits’ have evolved from mechanical machines with a lever on the side, to today’s hi-tech slot machines that feature video and 3D effects.”

“I have also witnessed many changes behind the scenes,” says Baumann, “but the one constant has been the company culture and that is the main reason that I have stayed with the Tsogo Sun Group for so long.”

A part of Baumann’s job involves ensuring that all 1,600 of SUNCOAST’s slot machines are working and in excellent condition. In addition Baumann, along with fellow managers, overseas all jackpot and credit pay-outs. “Over the years I have seen many winners at SUNCOAST, from people who won thousands of rands to people who have won millions”.

“Suncoast embraces the Tsogo values of Teamwork, Strength, Opportunity, Growth and Ownership, which are crucial to operating a business that is open 24 hours a day, 365 days a year,” says Deshnee Naidu,  Human Resources Manager at SUNCOAST, “ and with over 1,200 staff members, it is critical that we work in an atmosphere that is enabling, open and sustains growth.”

“Long service staff members such as Andros Baumann are the ones that keep our organisational culture going and inspire the younger staff to live that culture each day, so we are always grateful their 20 year contributions” says Naidu.

Thanking each of the 34 staff members who had a combined total of 370 years of long service, Mike Dowsley, the Executive Director of SUNCOAST said “It is heartening to witness the loyalty and commitment of so many staff members choosing to make a long-term career at SUNCOAST, it’s your energy that gives SUNCOAST life and keeps us being Durban’s most-loved destination.”


Influenced by the Art Deco style of Miami South Beach, SUNCOAST Casino, Hotels & Entertainment is Durban’s leading gamer-tainment destination. It boasts unparalleled atmosphere from its location on Durban’s stretch of palm-lined beaches known as the Golden Mile and is within walking distance of the iconic Moses Mabhida Stadium.

Winner of the BMW Supertech KZN Top Business Award – Tourism Category 2014, voted KwaZulu-Natal’s “Best Casino” for the 14th year running, in the 2017 Daily News Your Choice Awards, the 2014 Ask Afrika Orange Index customer service award winning in the Casino Industry category, and recipient of the 2016 certificate of excellence by TripAdvisor.

SUNCOAST Casino, Hotels and Entertainment continues to be an integral part of the Durban entertainment scene.

SUNCOAST has a gaming floor of over 7,000m2, with coinless SMART technology, 1,600 slot machines, 67 gaming tables, and an exclusive Salon Prive called 77 Ocean Drive for higher limit slots and tables.

SUNCOAST’s leisure, dining and retail options include 13 restaurants and fast food outlets, a kids’ entertainment arcade and an 8-screen Cinecentre cinema complex.

SUNCOAST opens onto a boardwalk which links to uShaka Marine World to the south and Moses Mabhida stadium and Blue Lagoon to the north.

There is a superb grassed area between SUNCOAST and the beach offering loungers and umbrellas for the beachgoer.

The SUNCOAST Durban complex also offers 5-star conference and eventing venues plus superior accommodation at the sea-facing Suncoast Towers and SunSquare Suncoast with its Balinese-style spa and stylish Jeera Restaurant.

SUNCOAST Casino, Hotels & Entertainment is owned by Tsogo Sun Gaming.


Tsogo Sun Gaming proudly supports the National Responsible Gambling Programme. Winners know when to stop. Only persons 18 years and older are permitted to gamble. National problem gambling counselling toll-free helpline 0800 006 008. Tsogo Sun Gaming casinos are licensed casinos.

Copyright © 2021 Tsogo Sun Gaming. All rights reserved

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