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Suncoast Casino - Nothing Compares
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Frequently Asked Questions 


CORPORATE


Who is Tsogo Sun?
Tsogo Sun is a partnership between Southern Sun and Tsogo Investments. Tsogo Investments is a black empowerment group and the hotel component of Tsogo Sun's casinos is developed and managed by Southern Sun. For more information visit the corporate website, www.tsogosun.com.
 
What is SUNCOAST relationship to Tsogo Sun?
Tsogo Sun holds the casino license for SUNCOAST. The property is the flagship development of Tsogo Sun, and is one of seven licenses held by the company.

How do I go about applying for a job at SUNCOAST?
You can email your CV to our HR Recruitment Manager - Catherine M. by clicking on the following link. Career Opportunities

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CASINO

Can I smoke at SUNCOAST?
Yes, in certain areas. There are two smoking casinos and several restaurants have designated smoking sections. Other than these specific places, SUNCOAST is a smoke free zone.

What denomination slot machines does SUNCOAST have?
Slot machines range from very low to high denomination as follows: 5c, 10c, 25c, 50c, R1, R2, R5, R10, R20, R50 and R100.

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RESTAURANTS

How do I lay a complaint about bad service or problems with any of the restaurants or tenants at SUNCOAST?
Complaints should ideally be taken up directly with the restaurant or tenant concerned. Alternatively, complaints may be emailed to Prinella Pillay, SUNCOAST's PR Manager, at prinellap@tsogosun.com.


Where do I find information on the types of meals/cuisine at the various restaurants?
Under the Restaurant section on our website you will find the contact details of all of the restaurants at SUNCOAST. You can also call the SUNCOAST Information Desk on +27 (0) 31 328 3000.


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GENERAL

How do I find out what's happening at SUNCOAST?
The calendar under the Entertainment section on our website has all the details of what's hot and happening at SUNCOAST.

Are children allowed at SUNCOAST?
Yes, children are allowed at SUNCOAST. However no persons under the age of 18 are allowed on the casino floor.

Does SUNCOAST have a childcare facility?
Yes, the Creche is a fun and safe haven for children aged between 1 and 8 years. For more information call +27 (0) 31 328 3000.

What activities does SUNCOAST have for children?
SUNCOAST has something fun for the whole family, including a Nu Metro Cinema and the Magic Company.

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Overview
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Filming at SUNCOAST
Press Release Archive
Awards
FAQs
CSI
SUNCOAST Fact Sheet
BBBEE Certificate
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PAIA
 
© Copyright Tsogo Sun 2011 | Company Reg No. 2002/00/6402/07
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