Collection of your Personal Information
SUNCOAST collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. SUNCOAST also collects anonymous demographic information, which is not unique to you, such as your postal or ZIP code, age, gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by SUNCOAST. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by SUNCOAST for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SUNCOAST Website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SUNCOAST public message boards, this information may be collected and used by others. Note: SUNCOAST does not read any of your private online communications.
SUNCOAST encourages you to review the privacy statements of Web sites you choose to link to from SUNCOAST so that you can understand how those Web sites collect, use and share your information. SUNCOAST is not responsible for the privacy statements or other content on Web sites outside of the SUNCOAST and SUNCOAST family of Web sites.
Use of your Personal Information
SUNCOAST collects and uses your personal information to operate the SUNCOAST Website and deliver the services you have requested. SUNCOAST also uses your personally identifiable information to inform you of other products or services available from SUNCOAST and its affiliates. SUNCOAST may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
SUNCOAST does not sell, rent or lease its customer lists to third parties. SUNCOAST may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, SUNCOAST may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SUNCOAST, and they are required to maintain the confidentiality of your information.
SUNCOAST does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
SUNCOAST keeps track of the Web sites and pages our customers visit within SUNCOAST, in order to determine what SUNCOAST services are the most popular. This data is used to deliver customised content and advertising within SUNCOAST to customers whose behaviour indicates that they are interested in a particular subject area.
SUNCOAST Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SUNCOAST or the site; (b) protect and defend the rights or property of SUNCOAST; and, (c) act under exigent circumstances to protect the personal safety of users of SUNCOAST, or the public.
The SUNCOAST Website use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise SUNCOAST pages, or register with SUNCOAST site or services, a cookie helps SUNCOAST to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SUNCOAST Website, the information you previously provided can be retrieved, so you can easily use the SUNCOAST features that you customised.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SUNCOAST services or Web sites you visit.
Security Of Your Personal Information
SUNCOAST secures your personal information from unauthorized access, use or disclosure. SUNCOAST secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
SUNCOAST will occasionally update this Statement of Privacy to reflect company and customer feedback. SUNCOAST encourages you to periodically review this Statement to be informed of how SUNCOAST is protecting your information.
SUNCOAST welcomes your comments regarding this Statement of Privacy.
If you believe that SUNCOAST has not adhered to this Statement, please contact SUNCOAST via:
Tel: (031) 328 3000
Fax: (031) 328 3001 or
We will use commercially reasonable efforts to promptly determine and remedy the problem.