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Spa Spoils - April 2014
The Spa 
Suncoast Casino > Hotels > The Spa

Our Philosophy is to delight our guests by providing service that is gracious, sincere, and steeped in the values of the East.  

Each of our spas are designed to provide a peaceful environment that gently stirs the senses, shifting focus from external stresses to internal healing and relaxation.

The Suncoast Spa

Open seven days a week
08h00 - 21h00
9th Floor, The Towers
Tel: (031) 314 7900
Email: suncoasthotels.spa1@tsogosun.com
                       

The style is spacious, contemporary and chic, incorporating modern décor, private bathrooms in each treatment room, giving each guest that superb feeling of privacy comfort and luxury, mood, music and lighting.

Consumers are becoming Spa-Smart, seeing beyond the glamour and going to a spa with a clear idea of what they want to experience.

Asking for possible off-menu treatment of their own design, thus our Spa Treatment menus are clear, simply and easy to understand and cater to the busy executive as offering the opportunity to relax and unwind.

Our Spas do not offer any electrical or machine driven treatments, our treatments are all about 'hands' and the benefit of touch. We want the guests to “drift on essence, melt into soothing and be transported to where ever they wish to go!

'Spa goers' today are also demanding information (what's in that product?), and often know more than the professionals about the ingredients, cutting edge treatments, etc., and will seek out and reward skilled therapists.

Men are starting to make increasing use of spas, primarily in order to feel relaxed, calm and refreshed and have their bodies balanced. Eighty percent of our in-house business guests are men.

It is also important to know whom our target market is, and stay with that and work with these people and reward them for their loyalty.

There will be no rushed commercialism or diet retreats, but rather, destinations from which the individual is transported on a gentle relaxation journey that engages each of the five senses.

This is about escape, a mind journey, a lifestyle for our guests.The brand created for these spas must reflect the promise of this experience.

We have researched the products that we offer in each spa to reflect the message that we like to portray and to have the Asian tradition of massage infused with local ingredients in this way we will truly be unique.

Our treatment approach incorporates Asian knowledge, but also values local wisdom, plants and traditions.

Understanding the importance of private space and comfort is paramount to us and central to our philosophy, and therefore should other guests wish to view the spas, they would need to book a treatment. People go to spas for the privacy and the tranquility that they deserve and we will jealously guard this at all times and therefore never allow 'educationals'.

These spaces are mindful retreats used only ................to SPA!

 


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